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G6. Measures being developed in other jurisdictions towards meeting the needs of unrepresented litigants

153. Measures developed by other civil justice systems tend to consist of one or more of the following initiatives :-
* Getting the litigants representation.
* If not full representation for all aspects of the proceedings, getting litigants professional legal advice or assistance at key points of the litigation (sometimes called getting them "unbundled legal assistance").
* Streaming disputes involving unrepresented litigants to small claims courts or to special court lists.
* Encouraging third parties to provide unrepresented litigants with free legal advice or assistance.
* Getting the court to provide information about court proceedings, such as regarding the filling in of forms and the assembly of court bundles, etc.
* Enhancing all systems for delivering information and assistance by use of audio-visual and information technology.
* Simplifying the rules, procedures and court forms to give litigants a better chance of being able to conduct cases for themselves.
* Diverting unrepresented litigants away from the civil justice system by encouraging or requiring them to use alternative dispute resolution ("ADR") schemes.
* Training judges and court staff to deal with unrepresented litigants.


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