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H2.2. Reforms and the legal fees market

212. Further mention should also be made of the second caveat referred to above. Changes in the rules aimed at reducing the number of case events or simplifying them cannot control the extent of work done nor the fees charged by solicitors and counsel outside the court's precincts. It is plainly not beyond the ingenuity of certain lawyers to find an apparent justification for a very large number of hours spent preparing, say, for a case management hearing, however streamlined the court system has become. As the examination of taxed bills suggests, even cases which result in default judgments and have involved no court events other than issue of a writ can give rise to a significant bill of costs, presumably on account of pre-action work done by the lawyers.
213. The assumption in our system is that overall fee levels are regulated by market forces. Yet, it is clear from the materials discussed above that businesses as well as the general public often consider legal fees uneconomic. Competition has therefore not had the effect of bringing fees down in Hong Kong to levels generally thought to be affordable or cost-effective. Where fees are considered unacceptably high :-
* The litigant may be unwilling or unable to pay them and may either write off a claim or settle it on unfavourable terms rather than engage in litigation.
* The litigant may end up unrepresented in the litigation, nursing a sense of grievance (especially where the other side is represented).
* The business litigant who has a choice of how to deal with the dispute may opt for arbitration or litigation in another country chosen for the economy of its legal services. Here, the market operates in the form of competition between systems (rather than among lawyers within a single system), with Hong Kong (and the legal profession here) losing out.
* The business litigant may object to the fees but may have no alternative but to pay them although he may, for future purposes, take steps to avoid litigating here, for example by stipulating for arbitration or for compulsory foreign jurisdiction in his contracts. If litigation is an important recurring overhead, he may even move his business to a different jurisdiction.
214. It is obvious that consequences such as these are highly detrimental to the litigants, to the reputation and attractiveness of Hong Kong as a place to do business and also to the interests of the local legal profession. However, some legal practitioners do not acknowledge the existence or importance of these issues. It is tempting for the practitioner who secures agreement to fees at the levels presently charged to conclude that there is no market resistance to his fees. That is, however, to ignore the fact that market resistance is in fact leading to a loss of work in favour of lawyers in or from other jurisdictions. Some practitioners may have secured slices of the cake but the profession as a whole ought to recognize that the overall size of the cake is shrinking because of what the market perceives to be unacceptable litigation costs.
215. Those practitioners who are securing work at rates which routinely attract criticism are doing so in a market that works inefficiently. Market information is in particular lacking since it is in practice very difficult to get reliable information about legal fees, particularly in respect of barristers.
215.1 The legal profession has certain monopolies relating to the civil justice system. Good reasons exist for this, including the need for close regulation of a profession which often assumes a fiduciary position in relation to clients, the need for competent advocacy in court and also the need to nurture a profession which performs constitutionally important functions as an independent body committed to upholding the rule of law.
215.2 However, the monopolies also mean that the available pool of qualified professionals, and hence the size of the professional market, is limited by law. This must be approached with responsibility if the benefits justifying the market restriction are not to be undermined by the unrestrained pursuit of self-interest in the form of fees perceived by users to be unaffordable or even exorbitant.
215.3 In the case of the Bar Association, despite repeated initiatives by the Bar Council, the membership has resisted any change to professional etiquette rules which restrict dissemination of such information. This distorts and limits the market so far as clients who wish to "shop around" are concerned.
215.4 Large repeat users, such as insurance companies and banks may be better supplied with information. Some will take steps to promote competition by undertaking what are sometimes called "beauty contests" in which different firms are asked to bid for litigation instructions, tendering information about counsel that they intend to use.
215.5 Most other litigants lack the sophistication or ability to do anything comparable. They will generally be unable to judge for themselves whether they are being charged reasonable fees and unable to monitor the justification for incurring particular charges as the case progresses. They may indeed have little idea as to the overall exposure to fees and costs that they face in the litigation. In itself, such uncertainty may well dissuade potential litigants from suing.
215.6 While many clients will receive helpful guidance from solicitors when instructing counsel, some solicitors are themselves ill-informed as to comparative expertise and fees amongst barristers, contenting themselves with loyally instructing someone from the same handful of counsel every time a barrister is needed.
215.7 The practice also makes it difficult for an individual barrister who wishes to position himself competitively in the market to judge what fees to charge. He generally has a very imperfect knowledge of what other counsel with comparable credentials are charging. Work is not infrequently lost without the barrister knowing it. A solicitor may quote the anticipated charging rate for a particular barrister to the client who then decides to go elsewhere because the fee is thought too high, without the barrister ever being told that this has occurred and without anyone knowing whether the quoted estimate of his fees was accurate or might not have been subject to downward negotiation.
215.8 While solicitors will obviously know how much the barrister is being paid, the barrister is usually ignorant of the amount charged by the solicitor. He therefore usually does not know the overall fees being charged for the case, what percentage his fees represent or what the client's reaction is to such fees. He may be pricing himself out of the market without knowing it.
215.9 Such lack of transparency has occasionally lent itself to being exploited by a small minority of unscrupulous solicitors or solicitors' clerks. Some such solicitors will charge far more than the barrister while leaving the real work to him and acting as no more than a post office. Other such solicitors or their clerks may even indulge in serious malpractice and misrepresent the position as to fees both to the client and to the barrister, with a view to making secret profits as middle man. In short, resistance to openness about fees and skills may not only make it difficult for the client to shop around for value, it may also be quite contrary to the interests of individual barristers .
216.

In some jurisdictions, the approach has been to fix lawyers' fees by legislation or to permit the court to intervene where fees are unreasonable. Consideration is given below to rules allowing the court to intervene. However, the primary approach which the Working Party adopts in relation to high litigation costs is to propose reforms aimed (i) at simplifying procedures and eliminating procedural requirements likely to add unnecessarily to costs; (ii) at arming the court with effective case management powers aimed at deterring the wasting of costs or the incurring of disproportionate expense by the parties and their lawyers; (iii) at giving to clients more information about their own lawyers' and the other side's fees in order to help them assess the justification for certain charges and their overall exposure to costs; and (iv) at encouraging earlier settlements so that ultimately unneeded trial preparation costs may be avoided. Such an approach should be accompanied by changes to professional rules to introduce greater transparency enabling clients to make a more informed choice of legal representatives. Possible specific reforms in this context are discussed later in this Report.

 



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